Frequently Asked Questions

Why choose beef protein instead of plant based or whey?
Beef protein naturally contains collagen, gelatin, and micro-nutrients your body needs. Our beef protein doesn’t contain possible allergens like dairy, gluten, egg, and soy.


Does The Nourish Market protein taste like beef?
Not at all! We spent years creating the perfect blend of ingredients so you get the benefits of beef protein, in a delicious tasting protein powder.


How many servings per bag?
The Nourish Market protein contains 30 servings of beef protein per bag. Most customers use it daily, meaning each container offers a month’s supply. With our subscription service, you can get your monthly protein supply delivered to you automatically— and save 5% off your order.


What is The Nourish Markets protein amino acid profile?
Beef protein is a complete protein (unlike plant proteins)!

Here is our amino acid profile:
Alanine 2.43
Arginine 2.16
Aspartic acid 1.62
Cystine + cystein .03
Glutamic acid 2.97
Glycine 5.4
Histidine .27
Hydroxyproline 2.7
Isoleucine .54
Leucine 1.08
Lysine 1.08
Methionine .24
Phenylalanine .54
Proline 3.24
Serine .81
Threonine .54
Tryptophane 0.05
Tyrosine .27
Valine .81

Do you ship outside of Canada?
At this time, only ship within Canada. If you’re outside Canada and would like to order, please contact us at hello@thenourishmarket.ca — we’ll check whether we can arrange a special international shipment for you.

What courier are parcels shipped with?
We use trusted carriers such as UPS and Purolator and Canada Post to fulfill our deliveries.
Note: During times when Canada Post service is disrupted, we may rely more heavily on private couriers.

When can I expect to receive my parcel?
Orders are processed and shipped within 1–3 business days. Delivery times depend on your location and the shipping method selected. You’ll receive a tracking number via email once your order is dispatched so you can follow its progress.

How do I manage my subscription?
We offer a subscription option (e.g. for monthly protein shipments). Through your account dashboard, you can:

  • Change the frequency (e.g. monthly, bi‑monthly)
  • Update or switch products
  • Pause or cancel your subscription
    If you encounter any issues, just reach out to hello@thenourishmarket.ca and we’ll help you with the changes.

What’s your return policy?
If your product is unopened, then we will happily return or exchange it for any reason within 30 days of delivery. Just contact us, and we will be happy to process your return, less shipping and handling, and a 15% restocking fee.

If you have already opened the product, please contact us to discuss your concerns.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

To start a return, you can contact us at hello@thenourishmarket.ca

Do you offer wholesale?
Yes, we are open to wholesale partnerships and bulk orders for retailers, gyms, health clinics, etc.

To discuss wholesale pricing, minimum order quantities, and terms, please email us at hello@thenourishmarket.ca with your business name and location.

Questions? We’re Here to Help – Contact Us!